Privacy Policy — Edward Lama Souvenirs

Introduction

At Edward Lama Souvenirs, we value your privacy and are committed to protecting your personal information when you use our website edwardlamasouvenirs.com.

1) Information We Collect

• Personal details: name, email, address, phone number.

• Payment details: collected only when processing your order, handled securely via our point-of-sale system (Sanctuary).

• Technical data: cookies, IP address, browsing information.

2) How We Use Your Information

• To process and deliver orders.

• To confirm purchases and communicate shipping updates.

• To improve our services and website.

• To send promotional offers (only if you opt-in).

3) Payment — Order Now & Pay Later

• When this option is chosen, card details are requested after the order is placed.

• Payment is processed securely using our in-store point-of-sale machine (Sanctuary).

• We do not store or save card numbers on our website or servers.

4) Sharing of Information

• We do not sell or rent your personal information to third parties.

• Information is only shared with trusted partners (shipping companies, payment processors) for order fulfillment.

5) Data Security

• Our site uses SSL encryption to protect customer information.

• Access to your data is restricted to authorized staff only.

6) Cookies

• We use cookies to improve site functionality and your shopping experience.

• You may disable cookies in your browser settings, but some features may not work properly.

7) Your Rights

• You may request access, correction, or deletion of your data at any time.

• Contact: Edward.lama@gmail.com

8) Updates

• This Privacy Policy may be updated from time to time, and changes will be posted on this page.